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explain the important of a good customer service

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Loyal customers provide positive endorsements and good online reviews that can help businesses strengthen their brand. A loyal customer, on average, is 10 times more valuable than their first purchase. ... Nearly 70% of people would spend more money with a company that has excellent customer service

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The important of a good customer service

Good customer service is important because this helps you retain customers and It Adds Value to your Product or Service. Customer service is about satisfying needs and retaining loyalty to the organisation.

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