Provide possible solution to the given problem/situation below.
1. A delivery of raw materials arrived but the head of the receiving department is absent. No one will take his place but you since you are his assistant. Unfortunately, there are some materials which have dents or damage. What will you do in this situation?
2. Your supervisor asked you to receive the incoming delivery of inventories. As an assigned recipient, what standard operating procedure will you follow in receiving deliveries?​