Sagot :
Answer:
As service processes contain many interactions, it is necessary to provide flexibility in changing and integrating new interactions into the process. Interactions need to be adapted to changed customer requirements and new interactions have to be integrated due to new customer requirements.
Explanation:
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As service processes contain many interactions, it is necessary to provide flexibility in changing and integrating new interactions into the process. Interactions need to be adapted to changed customer requirements and new interactions have to be integrated due to new customer requirements.