Answer:
1.Show clients you care from the get-go. ...
2.Make every word count. ...
3.Ask personalized questions based on intake forms. ...
4.Listen actively and maintain eye contact. ...
5.Roll out a signature spa aroma. ...
6.Strive for superior customer service. ...
7..Establish yourself as an expert. ...
8..Launch a blog to support your spa's philosophy.
9.Create a “wow” factor that can’t be found elsewhere
