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5 Reasons Why Clear And Effective Communication Is Important
January 19, 2018
What is communication? At the basic level, effective communication is the exchange of thoughts, information, ideas, and messages between people or groups. But it’s not communication unless the transmission is understood by the receiver. Communication can occur verbally, non verbally, in writing, and through behavior as well as by listening and using feedback.
Effective and clear communication is a fundamental concept of an individual’s personal and professional life. A recent study has suggested that written and verbal communication is involved in 90% of all business transactions. One’s personal life, however, depends entirely on how effectively one communicates.
Whether you’re just networking, having a casual talk or closing the biggest deal of your corporate career, the art of communicating clearly and effectively should not be overlooked. One can go as far as to say, it is the fundamental differentiator between good and great results.
No matter who or what kind of audience you are addressing, the art of communication can be a daunting task. Here are five steps for clear and effective communication for even the most difficult conversations.
Listening – Listening is to give your attention and to understand when someone is speaking. It is the key to clear communication. Don’t confuse listening with hearing, Hearing is a physical ability, while listening is a skill. Tip: Listen even if you disagree
Speaking Clearly – Using the right words and the right tone is a crucial part of communication. For information to get through completely, it has to be communicated with the right diction and pronunciation and in a manner that the receiving party understands. Tip: Speak slowly.
Building Rapport – Building rapport is the process of developing a connection with the one being communicated to. This can be a verbal and non-verbal connection. It could be the words that you use or the body language, building rapport can be the spark that goes beyond words. Tip: Smile more often.
Empathy – Empathy is the art of putting yourself is another person’s shoes to understand the emotion and perspective of the other person. Empathy helps us communicate in a way that will make sense to others. Tip: Feel for the other person
Feedback – Giving feedback will benefit both the giver and the receiver. It helps in completing the communication process and it influences a positive and productive outcome. Tip: Think about one thing that can make it better.
