1. Directions: Choose the tone word from the box that best describes each item. Write the letter of the correct answer on the blank. E. ironic I. straightforward A. angry B. apologetic C. encouraging D. happy F. objective G. revengeful H. sorrowful 1. "Please note in your checkbook how much money you spent using your ATM card today." 2. "I know it's been hard. And I appreciate all you are going through right now. If you will just put the receipts on the counter, I will take care of the paperwork for you." 3. We received your request for a refund for your recent purchase of a telescope of your son. Please accept our sincere apologies that the product did not function as advertised. We will process the refund in as timely a manner as possible. For the meantime, if we can help you in any other way, please ask. 4. "Would you be so kind as to help me with my 26 groceries?" asked the elderly woman. “Not a problem ma'am," replied the young man, "I would be happy to help." 5. Often you feel you've done nothing when you've actually done a lot. That's because what you did do seemed beneath notice-it was so small that it didn't "count." But it did-just as each stitch counts toward a finished dress, each brick or nail toward a house you can live in, each mistake toward knowing how to do things right. 6. A vaccine is a preparation of killed or weakened germs that is injected under the skin and causes the blood to produce antibodies against the disease. Effective vaccines, for instance, have been developed for small pox, rabies, and polio. 7. We have come together this afternoon to mourn the deaths of sixteen miners -- our friends and neighbors--who were trapped by fire yesterday, deep below the earth. They lived bravely and they died too soon, leaving behind grieving wives and bewildered children. We bid them a final farewell. 8. "That dirty rat. He's had it coming for years. I'm glad I finally had the nerve to do it." 9. We are seriously failing our nation's teenagers when it comes to education concerning AIDS. Somehow we must convince them, without delay, that this terrible illness can happen to them, not just too isolated groups in big cities. Let's give them the information they need to protect themselves-before it's too late. 10. What's the matter with those idiots in the city council? First they pass new parking regulations saying we can't park our cars in front of our own houses without a special permit. Now they've gone and slapped another tax on gas purchase--just to widen a road that's already wide
